CAP Employee Tim VollmerQ: In a nutshell, what do you do for CAP?
A:  I am an HVAC Technician in our HVAC/Fire/Security Department, which means I travel throughout our 336-mile system, doing maintenance and installation on the heating and cooling systems at all our pumping plants, checks, turnouts, and offices.

Q: How did you get into this line of work?
A: I joined the Air Force in 1975 and selected this field because I thought it would be a wise career move living in Arizona. A few years after I left the Air Force, I started working for a local air conditioning company where I stayed for 20 years before hiring on with CAP.

Q: How does the work you do on a daily basis affect our water supply?
A: When someone thinks of a water provider, I’m guessing they don’t really think about the HVAC technician, which is understandable because I don’t directly touch water. But what I do is crucial to CAP’s mission of reliably delivering water to our state. I ensure that all CAP facilities are properly temperature controlled. Whether it’s offices for our accountants and engineers, pumping plants for our maintenance crews and craftsmen or server rooms for our computer equipment. And with Arizona’s harsh summers, we all know how important that is!

Q: What are some of the technical advances that allow you to do your job more effectively and efficiently?
A: In many respects, the HVAC field hasn’t changed that much at all. The equipment has become more efficient, the electronics are more complicated and the refrigerants are more eco-friendly. But honestly, much of it is the same.

Q: What's the most challenging part of your work?
A: Every day can be different, depending on what happens with our equipment. Some days you just don’t know what you might run into. I’ve had times when a chiller at one of our pumping plants has gone out and I’ve literally had to drop everything, drive across the state and get it up and running to ensure our equipment and our crews are able to work.

Q: What's the most gratifying part of your job?
A: For me, it is gratifying to know that at the end of the day I have contributed to CAP’s mission of delivering a reliable water supply to Arizona.

Q: What is your favorite part about working at CAP?
A: I know a lot of people say it, but the best part about working at CAP is the people I work with. I enjoy being able to travel throughout our system and enjoy a great comradery with my co-workers.